Preferred Label : Call Centers;

Obsolete resource : false;

MeSH definition : A facility set up for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.; Centers and services for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.;

MeSH synonym : Call Center; Centers, Call;

CISMeF synonym : Center, Call;

Wikipedia link : https://en.wikipedia.org/wiki/Call center;

Details


Main resources

You can consult :

A facility set up for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.
Centers and services for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.

https://www.sfmu.org/upload/consensus/rpc_regulation_acr.pdf
2024
France
guideline
directive counseling
professional practice
naming, nos
cardiac arrest
heart arrest
Call Centers
emergicenters
central

---
https://vigilanses.anses.fr/sites/default/files/VigilAnsesN14_Juin2021_BilanPPP.pdf
2021
France
journal article
Call Centers
naming, nos
Balance Sheet
poison control centers
Exhibition
Induced fracture
exposure to
central
Financial Statements

---
https://www.inspq.qc.ca/publications/2941-recommandations-centres-appels-covid-19
2020
Canada
coronavirus infections
pneumonia, viral
guidelines
Call Centers
central
naming, nos
pandemics
COVID-19

---
https://dumas.ccsd.cnrs.fr/dumas-01735816
2018
false
false
false
France
French
dissertations, academic
Acanthocytosis
emergency medical services
associated with
postman
Complex regional pain syndrome type 1
central
heart arrest
Call Centers
naming, nos
cardiac arrest
has assessment
evaluation studies as topic

---
http://www.sudoc.fr/225749149
2017
false
false
false
France
French
dissertations, academic
ambulatory care
ever married
After-Hours care
marriage, nos
Achondrogenesis
never married
emergency medical services
balanoposthitis
epidemiologic studies
Call Centers
permanent
naming, nos
central

---
https://dumas.ccsd.cnrs.fr/dumas-01516132
2017
false
true
false
France
French
dissertations, academic
Call Centers
occupational exposure
auditory fatigue

---
https://dumas.ccsd.cnrs.fr/dumas-01626845
2017
false
false
false
France
French
dissertations, academic
naming, nos
Call Centers
poison control centers
toxicologic
data collection
Countertransference
dataset
toxicology
Transfer, Psychology
central
dataset

---
http://www.sudoc.fr/203644875
2017
false
false
false
France
French
dissertations, academic
physicians
Call Centers
emergency medical services
medicine
central
mobility, nos
naming, nos

---
https://www.santepubliquefrance.fr/recherche/#search=Faut-il+vacciner+les+nourrissons+contre+la+varicelle+%3F+De+la+difficulté+de+la+décision+vaccinale%2E+Epidémiologie+de+la+varicelle+en+France%2E+Appel+à+candidature+pour+la+nomination+des+Centres+nationaux+de+référence+(CNR)+et+laboratoires+associés+pour+la+période+2006-2009+(annonce)
France
journal article
Call Centers
truth disclosure
disclosure
laboratories
france
epidemiology
chickenpox
chickenpox vaccine
infant

---
https://www.inspq.qc.ca/toxicologie-clinique/les-appels-au-centre-antipoison-du-quebec-les-demandeurs-et-les-types-d-exposition
2015
false
true
false
Canada
French
journal article
poison control centers
poisoning
poisoning
environmental exposure
poisoning
poisoning
Call Centers
quebec
poison control centers

---
https://dumas.ccsd.cnrs.fr/dumas-01381941
2015
false
false
false
France
French
dissertations, academic
liberalism
martinique
due to
medicine
central
data collection
Call Centers
naming, nos
politics

---
https://www.inspq.qc.ca/toxicologie-clinique/appels-au-centre-antipoison-du-quebec-concernant-la-veuve-noire-ou-la-recluse-brune-2009-2014
2015
false
true
false
Canada
French
journal article
spider bites
spider bites
Call Centers
quebec
brown recluse spider
black widow spider

---
http://www.camip.info/Resume,3630.html
2013
false
true
false
France
French
journal article
voice disorders
faculty
other telephone and telegraph operators
telephone
work
Call Centers

---
http://www.inrs.fr/metiers/commerce-service/centre-appel.html
2013
true
France
French
Call Centers
occupational diseases
noise, occupational
telephone
occupational diseases
scientific and technical information
resource guides

---
http://pistes.revues.org/3385
2013
France
French
occupational exposure
Call Centers
psychosocial risk
risk
musculoskeletal diseases
occupational exposure
journal article
Ergonomics
telephone
occupational musculoskeletal disorders

---
https://www.ameli.fr/sites/default/files/Documents/31329/document/r470.pdf
2012
false
France
French
Call Centers
telephone
occupational exposure
guideline

---
https://www.inrs.fr/dms/inrs/CataloguePapier/DMT/TI-TF-191/tf191.pdf
2011
France
French
health surveys
journal article
Call Centers
occupational exposure
telephone
occupational health
occupational exposure

---
https://www.irsst.qc.ca/-publication-irsst-etude-pour-intervenir-reduction-des-troubles-musculo-squelettiques-et-sante-psychologique-centres-d-appels-d-urgence-911-securite-publique-municipale-r-720.html
https://www.irsst.qc.ca/media/documents/PubIRSST/R-720.pdf
2011
Canada
French
technical report
health surveys
Call Centers
musculoskeletal diseases
occupational exposure
occupational diseases
telephone
hotlines
risk
emergencies
musculoskeletal diseases
occupational musculoskeletal disorders

---
https://www.inrs.fr/media.html?refINRS=ND%202338
2010
false
true
false
France
Call Centers
journal article
telephone
noise, occupational
occupational exposure

---
http://activites.revues.org/2272
2009
false
false
false
false
Call Centers
journal article
noise

---
https://www.inrs.fr/media.html?refINRS=ND%202314
2009
false
France
French
Call Centers
threshold limit values
noise, occupational
noise, occupational
telephone
journal article

---
https://www.cadth.ca/sites/default/files/pdf/180_teletriage_tr_f.pdf
https://www.cadth.ca/fr/le-teletriage-etude-methodique-et-enquete-aupres-des-centres-dappels-canadiens
2003
true
Canada
French
Call Centers
health technology assessment
triage
Cost-Benefit analysis
telemedicine
telephone
triage
triage
office visits
hotlines
canada
bibliography of medicine
hotlines
patient satisfaction
health surveys
economic evaluation
questionnaires

---
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04/05/2025


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