Veille documentaire MTPH

Médecine du travail du personnel hospitalier

Rudeness at work

Auteur Rhona Flin
Résumé Does rudeness at work have any effect beyond the risk of emotional arousal for those involved? Could it influence a worker’s concentration and consequently affect the safety of high risk tasks? The effects of incivility on task performance are beginning to interest psychologists who study human behaviour in high risk work environments.
Publication BMJ
Volume 340
Numéro may19_2
Pages c2480
Date Mai 19, 2010

Export bibliographique

Chercher cette référence sur : Google Scholar, Worldcat


Laisser une réponse

Vous devez etre connectez Pour poster un commentaire